Refund & Replacement Policy

Dear Customer we value your feeling and really appreciate to order with us, here we want to clear some point as well as your doubts related return & Replacement of your order as we do provide REPLACEMENT OF PRODUCT.

 1. We will do accept your replacement in case if: 

If you received wrong and misprinted frame or item.

If customer get wrong product as well as do not match with ordered product.

If product get damaged in shipment or courier service, for that we need proper opening video as we have mentioned. Read about this by click here

Customer must be aware about T&cas well as Return policy, We do provide Replacement only NOT REFUND of ANY CUSTOMIZED PRODUCT  (courier charges may applicable on return or replacement)

Need a proper opening video of parcel as well as parcel must be fully visible in video and parcel should not be pause, in part or in clip. CHECK VIDEO HERE  

Opening video must be clear as well as must be in single clip. we do not accept any repacking video.

Customers need to register Replacement complaint with ORDER ID as well as PHOTO or VIDEO of the Defunctive product. 

NOTE- If Customer Do not like Design or Want to cancel the order after Designing and just before making the product, in that case- 18% of ORDER AMOUNT will be Deducted as per (PAYMENT GATWAY CHARGE + DESIGNING CHAGES + ORDER PRCESSING CHARGES)

NOTE-In case of customer purchase Bulk/Wholesale product as well as on discount price(bulk order not available on website), in that case for return /  or replacement courier charges will be charges or charged on customer. 

Need to register refund as well as replacement complaint with 24 hours after delivery, after that customer is not eligible. or Under 5 Day’s within Delivery date in case if (Product is Damaged, Wrong Product Delivered, Any Misprint, or any spelling error.)

2. Not Applicable or cover any replacement / return / refund if:

If product Damaged by customer, 

Damaged by customer by fall or wrong handling. 

Water washed or scratched by customer

Damaged due to wrong power supply and use of equipment's 

3. COD / Partial COD:

We do not offer COD on customized product.

We offer only Partial COD options - 60% + COD Processing Fee During Placing order & 40% on Delivery. at your door step.

Advanced 60% + COD Processing Fee is not refundable( due to customized product).  if parcel not delivered / Rejected /Returned by Customer or return due to wrong address / in case of undelivered return.

if customer ask to reshipment the RTO / Returned parcel, customer have to pay rest 40% + Courier charges.

 REGISTER YOUR REPLACEMENT & REFUND HERE